Terms of service

Terms of Service for Felina.com

Effective Date: 9/04/2025

Welcome to Felina.com ("the Website"). By accessing and using Felina.com, you agree to comply with the following Terms of Service ("the Terms"). Please read these terms carefully before using our services.

Acceptance of Terms:

By accessing and using Felina.com, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Website or services.

Use of the Website:

Eligibility:

You must be at least 18 years old to use Felina.com. By using our Website, you represent and warrant that you are of legal age to form a binding contract with us.

Account Registration:

Certain areas of the Website may require you to register for an account. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.

Prohibited Activities:

You agree not to use the Website for any unlawful, abusive, or fraudulent purposes. You may not engage in any activity that interferes with or disrupts the functionality of the Website or its associated services.

Intellectual Property:

Ownership:

All content, logos, trademarks, and intellectual property on Felina.com are the property of Felina.com or its respective owners. You may not use, reproduce, or distribute any content from the Website without prior written permission.

User Content:

By submitting any content to Felina.com, such as reviews or comments, you grant us a non-exclusive, royalty-free, worldwide, perpetual, and transferable license to use, reproduce, and distribute your content in connection with our Website and services.

Disclaimer of Warranty:

The content and services on Felina.com are provided on an "as is" and "as available" basis without warranties of any kind. We do not warrant that the Website will be error-free, uninterrupted, or free from harmful components. Your use of the Website is at your own risk.

Limitation of Liability:

To the fullest extent permitted by applicable law, Felina.com and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of the Website or services.

Text & Marketing Notifications

By consenting to Felina.com’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages. Texts may be sent using an automatic telephone dialing system.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at support@Felina.com for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information.

Arbitration and Class Action Waiver Agreement:

1. Arbitration:

By using or purchasing Felina.com products or services, you agree that any controversy, claim, action, or dispute between you and Felina.com arising out of or relating to: (a) these Terms, or the breach thereof; or (b) your access to or use of Felina.com’s website or the services or the materials; or (c) any alleged violation of any federal or state or local law, statute or ordinance (each such controversy or claim, a “Claim”), shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association in accordance with its applicable rules.

Arbitration is a form of dispute resolution in which parties agree to submit their disputes and potential disputes to a neutral third person (called an arbitrator) for a binding decision, instead of having such dispute(s) decided in a lawsuit, in court, by a judge or jury trial. The arbitrator is obligated to issue a reasoned award in writing, including all findings of fact and law upon which the award was made. The arbitrator shall not have the power to commit errors of law, and the arbitrator’s award may be vacated or corrected through judicial review by a court of competent jurisdiction. Each party’s attorneys’ fees, expert costs, and other costs and expenses incurred in connection with arbitration will be borne by the party incurring such costs and expenses.  

1. Arbitration Procedures:

Claims shall be heard by a Felinaarbitrator. Arbitrations shall be held in Los Angeles County, CA, USA, but the parties may choose whether to appear in person, by phone, or through the submission of documents.  The arbitration shall be governed by the Federal Arbitration Act (“FAA”) and by the internal laws of the state of California without regard to conflicts of laws principles. Any disputes in this regard shall be resolved exclusively by an arbitrator. If, but only if, the arbitrator determines the FAA does not apply, New York law governing arbitration agreements will apply. All disputes with respect to whether the foregoing mutual arbitration provisions are unenforceable, unconscionable, applicable, valid, void or voidable shall be determined exclusively by an arbitrator, and not by any court.

1. Exclusion from Arbitration:

Notwithstanding the terms of this Arbitration Agreement, you may choose to pursue a Claim in court and not by arbitration if you opt-out of these arbitration procedures within 30 days from the date that you first purchase any of Felina.com’s products or services (the “Opt-Out Deadline”). You may opt out by mailing a written notification to 20144 Plummer Street, Chatsworth, CA 91311. Your written notification must include (1) your name, (2) your address, and (3) a clear statement that you do not wish to resolve disputes through arbitration. Your decision to opt-out will have no adverse effect on your relationship with Felina.com. You are responsible for ensuring Felina.com’s receipt of your opt-out notice, and you therefore may wish to send a notice by means that provide a written receipt.  Any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your Claim in arbitration.

1. Class Action Waiver:

You and Felina.com agree that you may bring or participate in Claims against Felina.com only in your respective individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.  Unless both you and Felina.com agree otherwise in writing, the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated and may not otherwise preside over any form of a representative or class proceeding. Notwithstanding any other clause contained in this Agreement, any Claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator.

Indemnification:

You agree to indemnify and hold Felina.com and its affiliates harmless from any claim, demand, or damages, including attorneys' fees, arising out of your use of the Website, violation of these Terms, or your violation of any rights of another party.

Third-Party Websites and Services:

Felina.com may contain links to third-party websites or services. These links are provided for your convenience, and we do not endorse or have control over the content or practices of such third-party sites. Your interactions with these third-party websites are solely at your own risk.

Modifications to the Terms:

We reserve the right to modify, update, or change these Terms at any time without prior notice. It is your responsibility to review the Terms periodically for any updates. By continuing to use Felina.com after the posting of changes to these Terms, you accept and agree to be bound by the modified Terms.

Termination:

We may terminate or suspend your access to Felina.com and services without prior notice and for any reason, including, without limitation, breach of these Terms.

Governing Law:

These Terms shall be governed by and construed in accordance with the laws of [insert applicable jurisdiction], without regard to its conflicts of law principles.

Contact Us:

If you have any questions, concerns, or inquiries regarding these Terms, please contact us at support@Felina.com

Thank you for using Felina.com. We hope you enjoy your experience with us!